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NON-E COMMERCE
November 25th, 1999 by Clark Humphrey

ANOTHER HOLIDAY SHOPPING SEASON begins tomorrow.

And in Webland, that means one (1) thing: Pundit pieces pondering how much biz the leading e-commerce shopping sites will generate, and what, if anything, the old tangible-location retailers might do in response.

The retail giants might very well be scrambling to confront the online threat in the future. But for now, their attitude seems to be business as usual, or even business more than usual.

Frequent readers to this site know how I’ve been tracking the rise of ever-bigger, ever-more-consolidated chain-store outposts. The accumulated result hit me a couple nights ago when I went on a pre-holiday-rush walking tour of my local brave-new downtown.

Aside from the Bon Marche, the Pike Place Market complex, the Ben Bridge jewelry store, and the Rite Aid (ex-Pay Less, ex-Pay n’ Save) drug store, every major space in Seattle’s retail core had either changed hands, been completely rebuilt, or both in the past 13 or so years. And only a handful of smaller businesses were still where they used to be (among them: M Coy Books, the Mario’s and Butch Blum fashion boutiques, a Sam Goody (nee Musicland) record store, and a Radio Shack).

All else was change. Chains going under (Woolworth, Kress, Klopfenstein’s, J.K. Gill) or pulling out of the region (Loehmann’s) or retreating to the malls (J.C. Penney, Weisfield’s Jewelers, Dania Furniture). Other chains pushing their way in (Borders, Barnes & Noble, Tiffany, Pottery Barn, Restoration Hardware, Men’s Wearhouse, Sharper Image, Ross Dress for Less, Shoe Pavilion, Warner Bros. Studio Store, Old Navy, FAO Schwarz, etc. etc.). Local mainstays dying off (Frederick & Nelson, the Squire Shops, and now Jay Jacobs); others expanding (Nordstrom, Eddie Bauer, REI, Seattle’s Best Coffee) or at least moving about (Roger’s Clothing for Men).

Now, the ex-Nordstrom building (actually three buildings straddling the same half-block) is reopening, one carved-out individual chain storefront at a time.

(When the building was first being reconfigured, I actually had a dream about the building being turned into artists’ studios; something that now is unlikely to ever happen–unless e-commerce really does bite into old-style retail during the next decade, and these fancy-schmancy chains all pull out at once).

First to open in the ex-Nordstrom was an all-Adidas store that actually looks homey compared to the Niketown a half-block away. Other shops, apparently all chain-owned (including Urban Outfitters) will move into the divvied-up spaces during and after the holiday shop-O-rama time.

But the project’s biggest and most elaborate storefront thus far belongs to Coldwater Creek, selling pseudo-outdoorsy clothes and home furnishings for rich software studs with $2 million “cabins” in the woods or on the water.

It’s a catalog operation based in Sandpoint, ID; a town known in the news for the various far-right nasties (Klansmen, militias, Y2K-survival compounds) who’ve moved to the surrounding countryside. But a more relevant-to-today’s-discussion aspect is Sandpoint’s recent status as one of the “Little Aspens” dotting the inland West, once-rustic little hamlets colonized by Hollywood types (including, in Sandpoint’s case, Nixon lawyer turned game-show host Ben Stein).

Ever since the first department stores first offered the allure of couture-style fashions without custom-made prices, upscale retailers have been in the biz of selling fantasies. The fantasy sold by Coldwater Creek is the one sold in SUV ads. The fantasy of living “on the land” without having to work on it, without being dependent upon a rural economy.

It’s the fantasy depicted in magazine puff pieces about folks like Ted Turner in Montana and Harrison Ford in Wyoming–the sort of folks I described a couple weeks back as pretending to “get away from it all” while really bringing “it all” with them. Folks who commute from their work in other states by private plane, then preach to the locals (or to those locals who haven’t been priced out of the place) about eco-consciousness and living lightly.

TOMORROW: Continuing this topic, a hypermarket chain takes over a steel-mill site and builds a store that looks like a steel mill.

IN OTHER NEWS: The outfit known for syrupy background music, AND which employed innumerable loud-guitar musicians in day jobs, is moving away.

ELSEWHERE:


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