A Star and His Bucks

Book reviews for The Stranger by Clark Humphrey

8/21/97

Pour Your Heart Into It

by Howard Schultz and Dori Jones Yang

Hyperion, $24.95

There’s an indie coffeehouse in Belltown with a bumper sticker pasted inside, “Friends Don’t Let Friends Go to Starbucks.” Such folks probably also wouldn’t their friends read Pour Your Heart Into It, the memoir/ success-seminar book by Starbucks chairman/ CEO Howard Schultz. The rest of you, though, might be mildly intrigued by Schultz’s mixture of ’80s-gung-ho hustle with New Age pieties (as polished into shape by Business Week writer Dori Jones Yang). Maybe not intrigued enough to pay $24.95 for the hardcover edition, but enough to leaf through it in the store while waiting for your beverage. You won’t find much nuts-‘n’-bolts stuff about the firm’s operations, but lots of mellow reassurances about life, business, and making it. Like a to-go coffee drink from an office-tower-lobby espresso stand, it’s an unthreatening little pick-me-up that gives you pause to reflect then sends you on your way toward closing that next contract.

Starbucks’ chief asset is its unabashed upper-middle-class image, set by the chain’s original founders in 1971. There had been Euro-style coffee roasters and servers in North America for decades, mainly in college towns and Little Italys. Starbucks founders Gerald Baldwin, Zev Siegl, and Gordon Bowker (the latter also involved in the launches of Redhook and Seattle Weekly) re-imaged Euro-style coffee as a “gourmet” lifestyle acoutrement for what would soon become corporate Seattle’s favorite consumer and only officially-desired resident, the upscale baby boomer.

A comparison is due at this point: Ray Kroc was a milkshake-machine salesman who, receiving unheard-of orders from Dick and Maurice McDonald, went to look at their business, and ended up taking it over. Schultz was a drip-coffeemaker salesman who, receiving unheard-of orders from a circuit of four coffee-bean stores in Seattle, went to look at its business, and ended up taking it over.

Schultz persuaded the partners to make him Starbucks’ resident marketing whiz in 1982. Schultz quit Starbucks in late 1985 to persue his own concept, a planned national espresso chain (originally to be called Il Giornale). Less than two years later, he added Starbucks’ name, stores, and roasting plant to his empire-in-infancy. His book came out on the 10th anniversary of the acquisition that formed today’s Starbucks.

On nearly every page, Chairman Howard’s hyping his company as something other than your standard mega-retailer (“Starbucks grew to more than 1300 stores and still managed to maintain its small-business sense of values”), and himself as a caring corporate citizen and a careful-yet-bold strategic planner (“If you want to build a great enterprise, you hve to have the courage to dream great dreams”). It’s all to encourage those dream-filled entrepreneur wannabes out there (particularly those who want to raise $37.5 million, what Schultz eventually needed).

Except for Schultz himself (a kid from the Brooklyn housing projects who’d gone to college on a football scholarship), the starting Starbucks core team was all local and mostly well-connected. Only when he outgrew the capacity of Seattle capital did Schultz seek out money and talent from across the country. Besides Bowker, most of Seattle’s small core of retail movers-‘n’-shakers turn up here. Jeff Brotman (Costco founder), Terry Heckler (creator of the old, funny Rainier Beer ads), Herman Sarkowsky (Seahawks co-founder), and Bill Gates pere (Microsoft Bill’s corporate-lawyer dad) are among Schultz’s original circle of investors and advisors. Whatever you think about the company, there’s no denying it’s a thoroughly Northwest-bred institution.

Another of those early investors was the uncle of easy-listening saxophonist Kenny G, who became a goodwill ambassador for the chain. Schultz writes about how G’s music perfectly matches the image of Starbucks’ stores (an image now identified with Seattle as a whole, thanks partly to Starbucks’ PR influence). No other Seattle music personality is mentioned in the book, not even Schultz’s former Viretta Park neighbor Courtney Love. Schultz writes about being “shocked” to learn from market research that Starbucks’ stores were considered squaresville by many “twentysomethings,” even though the stores were planned around the bland pseudo-sophistication most local rockers were rebelling against.

Schultz says he’s more than willing to let smaller outfits take that segment of the business. He acknowledges that as gathering places, Starbucks stands leave a little to be desired. That mom-and-pop cafés provide funkier environments, and in some cases better beverages, only feeds into Schultz’s insistence that underdog entrepreneurs can still make it. Today’s Starbucks makes espresso safe for strip malls and main streets, creating new coffee lovers who often move on to more individualistic beaneries. It’s these chain-eschewers, and the risk-it-all entrepreneurs servicing them, who fulfill Schultz’s admonitions to “Care more than others think wise. Risk more than others think safe. Dream more than others think practical. Expect more than others think possible.”

BRIEFS

Thrift Score

Al Hoff

HarperCollins

Not every big-company book made from a personal zine works. But then again, not every personal zine out there serves as a lifestyle bible, a window onto not just a hobby but a total worldview.

Thrift Score, the zine, is chock full of specific thrift stores and thrift-store finds. Thrift Score, the book, is a more generalized introduction to the topic. Ms. Al Hoff is darn near perfect in both realms. Her book’s a comprehensive lesson in the philosophy, science, and art of “thrifting.” For Hoff, shopping at charity thrift stores isn’t just cheaper and more adventuresome than ordinary retail (or commercial collectible-boutique) shopping, it’s nobler. You’re supporting a good cause while rescuing important artifacts of American life and adopting a way of life that’s simultaneously conservatory and decadent.

Existing thrift-scorers might worry: What if Hoff’s book turns too many people onto the life, increasing the number of people after the same clothes and doodads you’re after? She says not to worry: as long as you share Hoff’s eclectic enthusiasm for Stuff with a capital S, and as long as you’re not some thirift-mercenary after big-E Levi’s, there’s bound to be something way cool waiting for you in any decent thrift store.

Jet Dreams: Art of the Fifties in the Pacific Northwest

Lorna Price, ed.

University of Washington Press

The then-“progressive” yet now-unthreatening abstract shapes and colors of ’50s modern art were once new, and once they even shocked. When painter Louis Bunce proposed a big, soothing, yet completely abstract mural for the Portland airport in 1958, protestors called him a pinko and threw garbage into his front yard. Yet, on the other side of the paradox, a lot of 1948-62 arts and crafts (particularly around here) expressed wholesome themes like prosperity, efficiency, gentility, domesticity, and spirituality. They often expressed these themes in a universe of pure visuality, safely removed from the sociopolitical conflicts of everyday reality. And besides, the modernist tradition had been explicitly denounced by Stalin himself–how more cold-war-acceptable could you get?

These are some of the lessons in Jet Dreams, preserving the 1995 Tacoma Art Museum show of the same name with 21 color pix, 112 monochrome pix, and seven long essays about the artists, their works, and their context. It’s got your famous “Northwest School” boys (Mark Tobey, Morris Graves, Kenneth Callahan), their friends and comrades (Paul Horiuchi, George Tsutakawa, Richard Gilkey), and less-famous but equally-cool folks (architect Pietro Belluschi, sculptor Hilda Morris). Because there were only a few museums and almost no commercial galleries in the region then, a lot of these artists congregated around colleges and worked on government and corporate public-art commissions. This means a lot of their stuff’s still around us every day. From the Science Center arches to the downtown-library fountain to the now-old City Light Building [remodled beyond recognition in 1998], the best ’50s art still offers long-ago visions of what were then thought to be timeless themes. It, and this book, also give a glimpse into the peculiarly conservative “liberalism” now pervasive in the Northwest.

EVEN BRIEFER BRIEFS

Numbers in the Dark and Other Stories (Vintage) collects 37 of the late Italo Calvino’s odds ‘n’ ends, heretofore not issued in English. While none of its pieces contains the full-borne wonder of his masterworks such as Mr. Palomar and Invisible Cities, most are still fine examples of Calvino’s highbrow fantasizing. Written over a 40-year period (some during WWII censorship), they range from modernized fairy tales to a first-person account of Neandrethal life to sad anti-adventure yarns. My favorite: an imagined interview with Henry Ford, in which the man whose company sponsored the Schindler’s List telecast explains away his own anti-Semitic reputation.

The Pin-Up: A Modest History, Mark Gabor’s thorough 1972 survey of cheesecake illustration from the dawn of lithography until just before Penthouse and Hustler drove all the art and beauty out of the genre, is back in a Taschen/Evergreen coffee-table paperback. The technical quality isn’t up to Taschen’s usual art-book standards (many pix look like they were rephotographed from a faded copy of the book’s first edition). But the pix themselves still shine with the loving efforts of the artists and models, providing a century’s worth of elegant, naughty, slick, and less-slick notions of glamour, beauty, allure, and desire. The only really dated part is Gabor’s intro, in which he apologizes on behalf of his entire gender for the images he exhibits. He’s really got nothing to be ashamed of. These umpteen-hundred pix present feminine power as diverse as all get out and universally compelling, nay dominating.

If the GenX-angst stereotype is passe (and it had better be by now), nobody’s told the Farrar, Strauss & Giroux editors who shipped Blue Mondays, Dutch kid Arnon Grunberg’s pseudo-autobiographical novel about wasting time and going broke on Amsterdam’s legal hookers. Grunberg apparently wants us to view his same-named protagonist’s increasing craving for the empty pleasures of rented skin as something akin to drug addiction. Instead (at least in this translation), Arnon (the character) comes off as an attention-starved egocentrist looking for pity and calling it love. Grunberg (the author) fails at the admittedly difficult trick of attracting readers’ sympathy to such an introverted, ungiving, unrevealing central figure. Raymond Carver handled this sort of cold pathos much better.